Thursday, 17 December 2015

zenfone 2 thermal shutdown



I don't know whether this is a bug or a hardware problem

Model: 4GB RAM
Baseband version: 1527_5.0.44.1_1027, 1527_7.0.20.0_0723
Build number: LRX21V.WW-ASUS_Z00A-2.20.40.139_20151104_2652
Problem:
My zenfone 2 4gb ram , 64GB model ( not rooted) was working without any problems until the last update. Now, my phone is shutting down automatically due to a " thermal shutdown event" I have noticed sometimes that the cpu temperature is really high at times say 133F but high temperatures are not causing thermal shut down. However, I have noticed that the phone shutdowns automatically even when the temperatures are around 90F. The problem is encountered while charging (i am using the asus charger) and also during light to normal usage of the phone.
I suspect that the thermal sensor might be damaged or theres a chance that this is a bug with the new 2.20.40 build. I really am not sure. I need advice/help in fixing this problem
Thanks
How to recreate: This is a random event. I did not suceed in taking screenshots of the problem
Carrier(s): T mobile in Sim 1, Sim 2 is empty
Wi-Fi Frequency (if connected): 2.4 GHz / 802.11ac

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