Thursday, 17 December 2015

Unable to access the internet via WiFi connection



Please help! My R7 plus F cannot access the internet again thru WiFi connection. This is not the first time ( I guess 3rd or 4th), but it now lasted for 4 straight days (and counting). I am very sure that our connection has no problem because I'm using it in my laptop, and I also already refreshed my router, my Oppo unit and even made a factory reset (which was advised by their customer service agent) but nothing worked. :crying::crying::crying:
I have not installed apps that would control my internet like HotSpot Shield or Antivirus. Hope someone could figure this out.
I don't want to bring it to the Service Center (it would take about a minimum of two weeks) aside from I don't have an extra phone. Thank you so much to all who would take time to help. God bless!:angel:

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