Thursday, 17 December 2015

Microphone Issues on Asus Zenfone 2 Laser Ze550kl



Hello All

I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.

An overall good phone. But I am facing an irritating issue.

The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.

I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.


I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.

Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.

I am hoping its a software bug which will be hopefully fixed in the next system update or so.


Thanks

Download from this link

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