Thursday, 17 December 2015

Honor 7 and EE signal box issues



Hi all
I was wondering whether the more tech savvy users could help me with a peculiar problem that I've been encountering with my Honor 7. I'm on EE in the UK and since I live in a poor reception area, I've been reliant on the EE signal box ( a femtocell) to get any use out of my phone at home for several years. The box is made by CISCO and was working flawlessly with my Galaxy S4, my brother in law's IPhone 5 etc. Using the Honor 7, I can still receive calls, SMSs etc but am unable to hear the person on the other end (although they can still hear me). I work a lot from home and not being able to receive calls is driving me nuts. I have been on to EE tech support who have been unable to offer a solution apart from sending me a new box which has unfortunately failed to fix the problem.

Since I'm not encountering the issue whilst out I am assuming this is a problem specific to the box, the way it communicates with the phone or maybe a software bug. I have tried fiddling with the settings, scoured the internet for solutions but have had no joy.

Any ideas?

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